Cancelling your Donation

Send an email to with the following subject line: Cancel Donation # [insert your account number here]. We’ll respond as soon as possible to confirm the donation cancellation via email. Please note that cancellations via email may take up to three days from receipt of your request to process.

Once your cancellation has been processed, you will not be charged again. Please allow up to two weeks for refunds to appear on the credit card used to pay your donation.

If you have any problems cancelling your subscription, please contact Ellen Howell on 011 487-9000 or email